Energy WBT Technical Support

GPiLearn Technical Requirements

Software Downloads

Please ensure that you have the correct software installed:

• Internet Explorer 6.0 or 7.0 (If you have IE 7.0, you will need the latest version of the JAVA Runtime Environment (Java 6.0))—This free software can be downloaded from the Microsoft web site.
• Java Runtime Environment (JRE)—This free software can be downloaded and verified from the Java installation verification page.
• Windows Media Player 9.0 or higher—This free software can be downloaded from the Microsoft download center.
• Adobe Flash Player 9.0 or higher—This free software can be downloaded from the Adobe web site. To verify the installation of Flash visit the Flash Player test page.
• Adobe Reader 5.0 or higher—This free software can be downloaded from the Adobe web site. To verify the installation of Adobe visit the Adobe Shockwave and Flash Player test page.

System Setup

Refresh and Increase Settings

To ensure that you will be able to view the latest information on GPiLearn, your Internet browser needs to be set up so that it refreshes each time you go to the site. To change your settings, follow the steps listed below:

• Open Internet Explorer
• Select "Tools" on the menu bar
• Select "Internet Options"
• On the "General" tab, click the "Settings" button in the "Temporary Internet files" section
• Select "Every visit to the page"
• Increase "Amount of disk space to use" to 572 MB

Computer Settings

• Open Internet Explorer
• Select "Tools" on the menu bar
• Select "Internet Options"
• Select the "Advanced" tab
  • Select the Sun JVM checkbox. If you do not have this option, scroll to the Microsoft VM section and check the box labeled "JIT complier for virtual machines enabled".
  • Scroll to the Security section and check the box labeled "Empty Temporary Internet Files when browser is closed". Not all systems have this option.
  • Click "OK" and close Internet Explorer. You may need to restart your computer to active the new settings.

Clearing Cache

GP recommends clearing your browser cache once a month to optimize performance. To clear your browser cache, follow the steps below:

• Open Internet Explorer
• Select "Tools" on the menu bar
• Select "Internet Options"
• On the "General" tab, click the "Delete Files..." button in the "Temporary Internet files" section

The time required to delete your cache files will depend on how many files are stored.

Screen Area Settings

Recommended screen area settings are 1024 x 768. To change your settings, follow the steps listed below:

• Double click on My Computer
• Select the Control Panel
• Select Display
• Click on the Settings Tab
• In the Screen Area select the 1024 x 768 setting

Hardware Requirements

The minimum hardware requirements are as follows:

• Intel Pentium 200 MHz or higher processor
    or
  Sun UltraSPARC or higher processor
• Personal computer with network connection or minimum 56K modem for dialup connection